At Mota-Engil ATIV, we monitor the performance of our suppliers who, as part of our operations, have a direct impact on the quality of our services. The Supplier evaluation program includes specific criteria for the Supply of Materials and Service Rendering, as well as for the respective classification of suppliers according to the evaluation results. Deviations and opportunities for improvement are flagged and addressed.
Supplier Evaluation
Supply of Materials
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- Responsiveness;
- Adaptability;
- Quality of Work/Material;
- Assistance after reception;
- Compliance with deadlines.
Service Rendering
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- Responsiveness;
- Adaptability;
- Quality of Work/Service;
- Assistance after reception;
- Compliance with deadlines;
- Safety concerns;
- Environmental concerns;
- Technical/Organizational Resources;
- Relationship with the Structure;
- Financial Performance.
The assessment is carried out for each purchase and ratings are determined annually, weighting the results of all supplier evalution processes.
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The annual results are consolidated as follows:
Class | Evaluation result (0 to 100%) |
|---|---|
Level A | Rating > 75% – (Good) |
Level B | Rating between 50% and 75% – Under observation |
Level C | Rating < 50% – To be excluded in case of no evidence of improvement in the short term |